Customer Service Representative - Call Center

Location: Cooper City, FL
Date Posted: 12-06-2016
Change Healthcare/Altegra Health in Weston, FL is hiring
 
Member Services Rep/Advocate III!
 
Contact: Tom Allen, Talent Acquisition
(719) 663-8462
t.a@tech-connectllc.com
OR
tallen@peoplescout.com
 
FOR IMMEDIATE CONSIDERATION!


MUST HAVE:
*4+ years of call center experience
*Healthcare and/or Insurance billing or processing
and customer service preferred
*HS Diploma or Equivalent and some college course work
*Experience with the health care industry
 * General knowledge of Medicare, Medicaid, and Managed Care
* Knowledge of MS Word, Excel and PowerPoint
* Bilingual is a plus (English/Spanish)
 

WHAT YOU’LL BE DOING:
• Interact with health plan members through outbound/inbound telephonic contact to review and assess health plan member’s eligibility for services.
• Achieve individual growth and production goals; contribute to the department’s success by succeeding at departmental and quality metrics.
• Comply with all company and department operational guidelines and policies; participate in Altegra Health staff and operational development programs as assigned.
 
MUST BE ABLE TO WORK Monday - Friday in one of the following shifts:
9am - 6pm; 10am - 7pm; 11am - 8pm;
12pm - 9pm; 1pm - 10pm; 2pm - 11pm
 
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An equal opportunity employer
 
 
 
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